What does it cost to outsource brokerage support?
This is the question everyone asks first and almost nobody gets a straight answer to. Vendors quote a number that depends on things they haven’t asked you about yet, or they refuse…
Category
Category: Hiring offshore
The first 30 days with an offshore seat
The sales call for offshore staffing tends to end at the moment the seat is filled, as if that were the finish line. It isn’t. The first thirty days decide whether you…
Offshore, nearshore or onshore: which fits a freight brokerage?
Almost everyone asks this question as a cost question. Offshore is cheapest, nearshore is in the middle, onshore is dearest, pick according to budget. That framing is tidy and it is how…
Ten questions to ask before hiring an offshore team for your brokerage
Every offshore staffing vendor will tell you their people are trained, their English is excellent and their office has backup power. Most of it may even be true. The problem is that…
Which brokerage seats work offshore, and which do not
The question we get asked first is almost never “can this be done offshore?” It’s “will it work for my desk?” Those are different questions, and the honest answer depends far less…